Questions about an appointment, a prescription or starting treatment? Call us, message us on WhatsApp, or use the form below. Every message is read in confidence by the clinic team, and answered within one working day.
The clinic is at 9 Negi Road, near Chawala Chowk and DBS College, Maansingh Wala — just by Vaish Nursing Home, Dehradun.
The questions our front desk is asked most often. If yours isn't here, call or WhatsApp us — we're happy to help.
Walk-ins are welcome, but booked patients are always seen first, so an appointment saves you a long wait. You can book online in about two minutes, or send us a WhatsApp message and we'll confirm a slot for you. Free rescheduling up to four hours before your visit.
Yes, and it often helps. A parent, partner or close relative can sit in for all or part of the consultation, and their account of what they have noticed is frequently useful — particularly for children, adolescents, older adults, and anyone who has been unwell for a while. If you would rather be seen alone, that is equally fine: simply tell us, and the consultation stays between you and Dr. Singla.
Consultations are paid directly at the clinic or online, and you receive a fully itemised invoice you can submit to your insurer or employer for reimbursement. Cover for mental healthcare varies a great deal between policies, so please check what yours includes before your visit — and tell us in advance if your insurer needs any specific paperwork from the clinic.
You leave with a printed prescription, and a digital copy reaches your registered email and WhatsApp the same day. Where blood tests or other investigations have been advised, send the reports across as soon as you have them — Dr. Singla reviews them personally, and if anything needs acting on before your next visit, the clinic calls you rather than leaving you to interpret it alone.
Yes — secure video and phone consultations are available for follow-ups, medication reviews and second opinions, anywhere in the country. You'll receive a private link before your slot and a digital prescription afterwards. For a first assessment we usually recommend coming in person where you can: a psychiatric evaluation depends a great deal on what is observed in the room, not only on what is described.
If you or someone with you is thinking about suicide, has harmed themselves, or is severely agitated or out of touch with reality, treat it as an emergency. Call 112, or Tele-MANAS — the Government of India's free 24×7 mental health helpline — on 14416, or go straight to the nearest hospital emergency department. Do not wait for a reply to a message or an email; this form and inbox are not monitored around the clock. For urgent but non-emergency concerns during clinic hours, call +91 89418 39091.
Message us on WhatsApp or pick up the phone — we'll find you a slot that fits around your day, and confirm it in minutes.